Opinions & More

8 Impressive Ways to deal with angry clients

If you are in a customer-centric business that directly handles customers, you will likely encounter upset clients. It can be unpleasant and stressful working with angry customers, but that’s when good customer service skills are crucial. How you react under pressure impacts the future of your relationships with customers. From our 13-years of offering customer …

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Promote your Website cheaply

Are you on a tight budget? Here are tips to market your website

A website is the focal point of all your marketing efforts for your business. While building a website is the first step to growing your online presence, the next step is to market your website to get your brand name out there and improve brand awareness. For you to effectively sell your products and services …

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ecommerce threats

E-commerce: Security threats you should keep your eyes on

The online market has taken the world by the storm, with a dramatic shift seen in the move from physical stores to the web in recent years. Technological advancements and the convenience of online stores have attracted the lion market share of buyers, fuelling an upward trajectory in the growth of online businesses, away from …

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email security

Email Authentication Protocols: DMARC

Even in the wake of digitization and the explosion of new technology, such as social media, emails continue to be the centrepiece of digital communications in businesses. Notably, with most people checking their emails first thing in the morning, it’s easy to see why emails are the cornerstone in delivering effective personal and business communication. …

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user engagement

How to boost User Engagement on your Website

The key to a successful online business is user engagement. It lets you know if your website is well-poised to drive conversions and increase sales. When potential customers are satisfied and have a positive experience with your website, it automatically improves the quality of engagement. User engagement measures the reaction of users to your website …

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